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On-site extended service with 13x5 coverage, 4-hour response, parts replacement, and repair support
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ADV WIFI, VNA BNDL,C2,1Y Juniper Networks S-AP-A-C2-1 | On-site Repair

Juniper Networks

MPN: S-AP-A-C2-1

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Key Features

  • Service type: on-site maintenance
  • Service description: 13 x 5 x 4 hour
  • Provided support: repair
  • Provided support: parts replacement
  • Service characteristic: parts & labor
  • Service duration: 5 year
  • Service sub type: physical
  • Accelerate recovery with a 4-hour response target
When hardware failure interrupts operations, response time matters. This extended Care Pack is structured for teams that need direct, on-site remediation with a defined 4-hour response target and parts replacement support. The 13x5 service window gives you coverage during extended business hours, while the on-site model removes the delay of offsite repair workflows. The service is built around practical recovery: repair, parts replacement, and parts-and-labor coverage under a predictable 5-year term. That combination helps organizations plan support costs over a longer lifecycle while keeping a clear escalation path for covered failures. For environments where uptime is tied to service continuity, the value is in the speed of intervention and the certainty of having the right support model in place. Choose this service when you need more than basic break-fix coverage. It is suited to deployments where response commitments, replacement parts, and on-site expertise directly affect operational stability and budget control.

Ideal For

  • Supporting hardware that requires a defined 4-hour response target during extended business hours
  • Maintaining on-site repair coverage for distributed sites where rapid parts replacement is essential
  • Extending support planning across a 5-year lifecycle for covered infrastructure
  • Reducing operational disruption when failed components must be replaced without depot turnaround

Why This Product

  • 14-hour response target for faster intervention
  • 2Parts replacement included for covered failures
  • 313x5 coverage window for extended business hours
  • 45-year term for longer lifecycle planning