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Juniper Networks

JNPR CARE CORE MX-MPC3E-3D (INCL MIC)

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Juniper Care Core MX-MPC3E-3D (Incl MIC) — 1 Year, Phone Support, 24x7

Juniper Networks

MPN: SVC-COR-MX-MPC3E-3D

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Key Features

  • Service term: 1 Year coverage
  • Support channel: Phone Support with TAC case handling
  • Availability: 24x7 technical support model
  • Product focus: MX-MPC3E-3D linecard and included MIC assemblies
  • Service type: Technical support (Care Core)
  • Manufacturer: Juniper Networks
  • Reduce incident duration with 24x7 phone support using Juniper TAC for MX-MPC3E-3D
  • Accelerate triage with module-specific diagnostics via Juniper support engineers
Keep MX-MPC3E-3D modular PIC/linecard installations operational under a contracted Juniper Care Core plan. This 1 Year service delivers continuous technical access via phone support and 24x7 case handling, providing an assured vendor escalation path into Juniper TAC for issues specific to the MX-MPC3E-3D module and MIC assemblies. The offering is engineered for service providers and enterprise core networks that rely on MX series routing capacity where linecard behavior can directly affect network stability and traffic engineering. Care Core for MX-MPC3E-3D focuses on technical problem resolution rather than hardware replacement, shortening time-to-triage with platform-aware diagnostics. Technical teams appreciate the predictable support window and phone-based access for urgent incidents. Purchase through authorized channels to confirm exact entitlements, geographic support availability, and any required preconditions for on-site activities or RMAs. This contract is suitable when you need vendor expertise on forwarding-plane anomalies, control-plane resource issues, or module-level performance degradations without committing to a full hardware swap support tier.

Ideal For

  • Service-provider edge routing using MX chassis populated with MX-MPC3E-3D linecards
  • Enterprise core routers handling high-rate BGP/MPLS routes with MX-MPC3E-3D
  • Linecard troubleshooting during capacity upgrades or feature migrations
  • Vendor escalation for persistent forwarding-plane or control-plane anomalies

Why This Product

  • 1Includes 24x7 phone support with TAC escalation versus business-hours-only tiers
  • 2Specifically covers MX-MPC3E-3D linecard and MIC assemblies, not generic router support
  • 3One-year fixed term provides predictable budgeting compared with open-ended ad hoc support
  • 4Focused technical troubleshooting without automatic hardware replacement costs