Juniper CARE Core Support IVM-MX960 | Professional Services, Support

Keep MX960 routing infrastructure supported with a service built for operational continuity. JNPR CARE CORE SUPT IVM-MX960 gives enterprise teams a direct path to Juniper expertise when hardware issues threaten service stability. For core network platforms, response quality matters as much as response speed. This support offering is intended to help teams move from incident to resolution with less friction, preserving the availability of the systems that carry critical traffic. For infrastructure leaders, the value is not just coverage — it is confidence that the platform behind essential services has a defined support path. That matters when the MX960 sits in a core role, where a delayed diagnosis can ripple across users, applications, and business operations. This service is well suited to organizations that need predictable vendor-backed support for high-value network assets and want to reduce the operational cost of troubleshooting alone. Choose this support when the MX960 is too important to leave on a generic service plan. It helps justify the investment in carrier-grade hardware by pairing it with the assistance needed to keep the platform performing under pressure.