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Juniper Care Core Support for SRX320 with 5-year 24x7x2-hour technical support
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Juniper Care Core Support SRX320-SYS-JB-P-T | 5-Year Technical Support

Juniper Networks

MPN: SVC-COR-SRX320BPT

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Authorized Dealer — Full manufacturer warranty

Key Features

  • Service duration: 5 years
  • Service level: 24x7x2 hour
  • Support channel: phone support
  • Service main type: technical
  • Service sub type: electronic and physical
  • Service name: Care Pack Critical Advantage L2
  • Product type: service
  • Protect production uptime with 5-year technical support coverage
Keep critical Juniper deployments covered with a 5-year technical support service designed for fast response and practical issue resolution. JNPR CARE CORE SUPT SRX320-SYS-JB-P-T provides 24x7x2-hour service coverage with phone support, giving operations teams a direct path to assistance when service interruptions or configuration issues threaten availability. This support offering is built for environments where response time matters and downtime carries real cost. The electronic and physical service scope helps align support coverage with real-world infrastructure needs, while the long service duration reduces the administrative burden of annual renewals. For teams standardizing support across production systems, it provides a clear service path that helps preserve uptime and extend the useful life of the supported platform. Compared with basic warranty coverage, this level of support is aimed at organizations that need faster access to technical help and a more structured support experience. It is a practical fit for infrastructure teams that value predictable coverage, documented service terms, and a support model that matches the demands of business-critical operations.

Ideal For

  • Supporting production Juniper infrastructure that requires rapid technical response
  • Extending coverage for deployed systems with long-term service continuity
  • Standardizing support terms across enterprise network operations
  • Reducing downtime exposure for business-critical environments

Why This Product

  • 15-year term reduces renewal frequency versus shorter support plans
  • 224x7x2-hour coverage supports faster incident response than standard business-hours support
  • 3Phone support provides direct access to technical assistance
  • 4Electronic and physical service scope fits production infrastructure needs
Juniper Care Core Support SRX320-SYS-JB-P-T | 5-Year Technical Support | Juniper Authorized Partner