Juniper CARE CORE SUPT S-MPC9EQ — 1 Year 24x7 Technical Phone Support | Care Core, Remote

Resolve software and operational incidents around the clock with vendor-delivered technical guidance and escalation. This 1 Year Care Core support package supplies 24x7 phone support and electronic case handling, connecting your operations team with Juniper technical resources for diagnosis, configuration guidance, and escalation pathing. Focused on electronic and telephonic support rather than physical parts exchange, the plan accelerates fault isolation and minimizes time-to-resolution for hardware, software, and configuration issues. Use this service when you require continuous access to vendor expertise for complex environments, automated case tracking, and priority routing through Juniper’s technical channels. The Care Core package is appropriate for teams that already manage hardware replacement internally or have separate parts contracts but need guaranteed, around-the-clock engineering support to maintain SLAs for critical network services.