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Juniper Care Core 1-year 24x7 phone support service for PTX routing platforms
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Juniper Care Core SVC-COR-PTX-144P1P 1 Year Phone Support | Technical Service

Juniper Networks

MPN: SVC-COR-PTX-144P1P

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Key Features

  • Service name: Care Core
  • Service type: Technical support
  • Service duration: 1 year
  • Support channel: Phone support
  • Service description: 24x7
  • Manufacturer part number: SVC-COR-PTX-144P1P
  • Maintain critical PTX support coverage with 24x7 phone assistance
  • Reduce troubleshooting delays using Juniper technical service for 1 year
Keep PTX environments supported with Juniper Care Core technical service built for operational continuity. This 1-year plan provides 24x7 phone support, giving infrastructure teams direct access to Juniper assistance when issues surface outside normal business hours. For organizations running high-value routing platforms, response speed matters. A support contract like this helps reduce diagnostic delay, shorten escalation paths, and maintain confidence in production networks. Juniper Care Core is designed for teams that need vendor-backed help without adding unnecessary complexity. It fits procurement models that prioritize predictable coverage, clear service scope, and dependable access to product expertise. For network operations groups, the value is not just access to support — it is the ability to keep critical systems moving with fewer interruptions and less uncertainty. This service is a practical choice when uptime, accountability, and vendor familiarity carry real operational weight.

Ideal For

  • Supporting PTX routing platforms in enterprise production networks
  • Providing after-hours vendor assistance for network operations teams
  • Covering annual support requirements for Juniper infrastructure purchases
  • Maintaining escalation access for mission-critical routing environments

Why This Product

  • 124x7 phone support versus business-hours-only coverage
  • 21-year term versus multi-year commitments
  • 3Vendor-backed technical assistance versus generic help desk support
  • 4PTX-focused coverage versus broad, non-specific service plans