Juniper CARE ND Support SSR1400 & SSR1400-DC | 4-Year On-Site

Keep SSR1400 and SSR1400-DC environments covered with a 4-year on-site support plan built for operational uptime. This service is designed for teams that need fast response, clear escalation paths, and predictable maintenance coverage for critical network infrastructure. With 24x7x4 business-hour response, parts and labor coverage, and on-site service delivery, this plan helps reduce the time between fault detection and remediation. Phone support, web support, and web knowledge base access give your team multiple paths to resolution, while new releases updates help maintain alignment with supported software levels. For infrastructure teams managing branch, edge, or distributed deployments, the value is not just repair coverage. It is the ability to keep hardware support aligned with the pace of production demands, without adding internal burden to every incident. This service is suited to organizations that want a defined support window, direct vendor access, and a maintenance model that supports continuity over the full service term.