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Juniper Care NDS Support for ACX702X2P 5-year 24x7 30-minute phone support service
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Juniper Care NDS Support SVC-NDS-ACX702X2P 5 Year | 24x7 Support

Juniper Networks

MPN: SVC-NDS-ACX702X2P

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Key Features

  • Service name: Essential Support
  • Service main type: Technical
  • Service duration: 5 Year
  • Service description: 24x7x30 Minute
  • Provided support: Phone Support
  • Provided support: Email Support
  • Provided support: Security Alert Notification
  • Provided support: New Releases Update
Maintain dependable support coverage for ACX deployments with Juniper Care NDS Support for the ACX702X2P service line. This 5-year technical support service is built for environments where response time matters, combining 24x7 availability with a 30-minute phone support target to help your team move quickly from incident to resolution. For network teams running production access or aggregation infrastructure, support terms are part of the architecture. A long-duration service contract reduces renewal churn, simplifies budgeting, and keeps vendor assistance aligned with the lifecycle of the deployment. The 24x7 model is especially valuable when outages do not respect business hours and when remote troubleshooting must begin immediately. This service is a strong fit for organizations that want predictable support coverage for Juniper ACX platforms without adding unnecessary complexity. It gives operations teams a direct escalation path, helps procurement lock in multi-year planning, and supports the uptime expectations of enterprise networks where service interruptions carry real cost.

Ideal For

  • Supporting Juniper ACX deployments in enterprise access networks
  • Maintaining 24x7 coverage for production routing and aggregation services
  • Providing long-term vendor support for multi-year infrastructure planning
  • Backing operations teams that need rapid phone escalation during incidents

Why This Product

  • 15-year term versus shorter annual support contracts
  • 230-minute phone response target for faster escalation
  • 324x7 coverage for production network environments
  • 4Includes alerts and release updates beyond phone support