Juniper CARE SD 2HR SUPT MX204-HW-BASE 4 Year On-Site | Maintenance

Support MX204 deployments with a 4-year on-site maintenance service built for environments where recovery speed and service clarity matter. The plan includes parts replacement, repair, phone support, web support, web knowledge base access, and new releases updates, giving operations teams a defined path from incident to resolution. On-site delivery keeps service work close to the hardware, which helps reduce the time lost to shipping, escalation, and remote diagnosis. The parts-and-labor structure is especially useful for teams that want a single support model for both physical remediation and service coordination. With next-business-day response, the coverage is aligned to organizations that need predictable restoration without moving to a more expensive immediate-response tier. For procurement and infrastructure leaders, this service offers a practical balance of coverage depth and lifecycle planning. It helps preserve uptime, supports budget certainty over a multi-year term, and gives technical teams the support channels they need when a router becomes a business dependency. If MX204 is part of your production network, this service helps keep it that way.