What systems does this subscription cover?

This subscription covers software-related technical support for the JSA-AD25K product under MPN SVC-SWA-JSAAD25KFD, delivered as a 1 Year electronic Care Software Advantage plan with 24x7 phone access.

Can Juniper help with upgrade planning under this service?

Yes. The subscription includes vendor guidance for software upgrades and compatibility notes to help mitigate upgrade-related issues.

Is on-premise support included in the Care Software Advantage plan?

No. The plan provides remote phone-based technical support and electronic delivery. Onsite engagement requires a separate purchase.

How do I open a support case and track progress?

Open cases via Juniper’s support portal or phone numbers provided after activation. All communications and case history are tracked in the portal for the subscription term.

Juniper Networks

JNPR CARE SWA SUPT JSA-AD25KFLODR

Out of Stock

Juniper Care Software Advantage SVC-SWA-JSAAD25KFD — 1 Year, 24x7 Support | JSA, Phone

Name: Juniper Care Software Advantage SVC-SWA-JSAAD25KFD — 1 Year, Electronic, 24x7 Phone Support
Brand: Juniper Networks
SKU: SVC-SWA-JSAAD25KFD
Availability: OutOfStock
Rating: 4.0 (25 reviews)

Juniper Networks

MPN: SVC-SWA-JSAAD25KFD

Call for Price

Free shipping on orders over $500

Authorized Dealer — Full manufacturer warranty

Key Features

Service name: Care Software Advantage
MPN: SVC-SWA-JSAAD25KFD
Support model: 24x7 phone support
Term: 1 Year
Delivery: Electronic subscription
Service main type: Technical
Provide 24x7 phone support with Care Software Advantage for SVC-SWA-JSAAD25KFD
Deliver 1 Year electronic coverage with vendor-managed case tracking

Protect analytics and security telemetry for JSA-AD25K deployments with Juniper Care Software Advantage (MPN SVC-SWA-JSAAD25KFD). This 1 Year electronic subscription delivers continuous phone-based technical support and formal escalation channels designed to address software defects, configuration issues, and upgrade planning. For engineering and security operations teams, the subscription minimizes investigation time by providing direct access to Juniper support diagnostics, case tracking, and engineering resources when complex faults arise. The service is tailored for production environments where analytics uptime directly impacts incident detection, compliance reporting, and forensic analysis. Choosing this package reduces risk compared to unaffiliated support and ensures vendor validation for software behavior and fixes.