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Juniper Networks

GNF LICENSE FOR EXT. SERVER. PERPETUAL

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Citrix Silver Maintenance 2-Year Service | Technical Support, Upgrade

Juniper Networks

MPN: JNS-GNF-EXT

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Key Features

  • Service name: Silver Maintenance
  • Service duration: 2 years
  • Service main type: Technical
  • Service sub type: Electronic and Physical
  • Provided support: Debugging, Diagnosis, Software Update, Software Upgrade, Replacement
  • Designed for appliance maintenance and recovery
  • Predictable total cost of ownership
  • Protect uptime with 2-year technical support coverage
Keep critical appliance environments supported with Citrix Silver Maintenance, a 2-year technical service designed to reduce downtime and simplify issue resolution. This service combines diagnosis, debugging, software updates, software upgrades, and replacement support so operations teams can move quickly when a fault appears or a system needs attention. For infrastructure teams, the value is in response quality and continuity. Instead of treating support as an afterthought, this maintenance plan helps preserve service availability with access to Citrix expertise and replacement coverage when hardware problems interrupt operations. That makes it easier to protect production workloads, maintain stable performance, and control support costs over a defined term. Silver Maintenance is well suited to organizations that depend on appliance-based environments and need a clear support path for recovery, updates, and ongoing maintenance. It provides the kind of coverage procurement teams can budget for and technical teams can rely on when uptime matters most.

Ideal For

  • Supporting production appliance environments that require vendor-backed maintenance
  • Maintaining service continuity for infrastructure teams managing Citrix-based systems
  • Budgeting annual support costs for hardware and software upkeep
  • Reducing downtime risk when replacement coverage is required

Why This Product

  • 1Includes replacement coverage, not just advisory support
  • 2Covers both software updates and software upgrades
  • 3Provides a defined 2-year service term
  • 4Supports electronic and physical service needs