Juniper ERATE 1Y SW EX A C3 WA COR | Support, Appliance, 1 Year

Maintain the support posture of your backup appliance with a 1-year service plan built for data center continuity. This coverage combines on-site support, 24x7 access, and next-business-day parts and labor response to help teams recover faster when appliance issues threaten backup windows or restore readiness. The NetBackup 5340 platform is designed for high-performance backup and recovery, and support matters when that platform sits at the center of retention, deduplication, and restore operations. On-site service helps move beyond remote triage when hardware intervention is required, while parts replacement and repair coverage help reduce the operational drag of unexpected failures. For organizations balancing uptime, compliance, and storage efficiency, this service helps preserve the value of the appliance and the continuity of the backup environment. It is a practical fit for teams that need vendor-backed response, predictable service terms, and a support model aligned to the cost of missed recovery objectives.