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Juniper ERATE 1-year on-site support service with 24x7 coverage and 4-business-hour parts and labor response
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Juniper ERATE 1Y SW EX P C2 WA VNA COR | Support, On-site, 24x7

Juniper Networks

MPN: S-EX-P-C2-1M2-C-E

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Authorized Dealer — Full manufacturer warranty

Key Features

  • 1-year service duration
  • On-site service location
  • 24x7x4 business hour service description
  • 4 business hour parts and labor response time
  • Parts and labor service characteristic
  • Phone support included
  • Web support included
  • New releases update access
Maintain service continuity with a Juniper support plan built for environments where downtime is expensive and response time matters. ERATE 1Y, SW EX P, C2, WA, VNA, COR provides on-site maintenance coverage with 24x7 support and a 4-business-hour parts and labor response target, helping teams move from incident to resolution with less disruption. This service is suited to organizations that need more than basic break-fix coverage. On-site assistance reduces the burden on internal staff, while parts and labor support helps streamline remediation when hardware issues occur. The predictable service window and defined response commitment make it easier to plan around critical infrastructure dependencies and protect operational schedules. For teams managing business-critical systems, this level of support helps justify the investment in Juniper hardware by extending useful service life and reducing the risk of prolonged outages. It is a practical choice for procurement and infrastructure leaders who need documented coverage, clear service expectations, and a support model aligned to enterprise uptime requirements.

Ideal For

  • Supporting production Juniper hardware in a branch or campus network
  • Maintaining service coverage for infrastructure that cannot wait for depot repair
  • Extending support for installed equipment during a planned budget cycle
  • Reducing operational risk for systems with limited internal spare capacity

Why This Product

  • 1On-site support instead of remote-only assistance
  • 24-business-hour parts and labor response commitment
  • 324x7 coverage for critical service windows
  • 4Defined 1-year term for budget planning
Juniper ERATE 1Y SW EX P C2 WA VNA COR | Support, On-site, 24x7 | Juniper Authorized Partner