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Juniper ERATE 3-year on-site support service for EX environments with 24x7x4 response
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Juniper ERATE 3Y SW EX P C1 WA COR | On-site Support, 24x7x4

Juniper Networks

MPN: S-EX-P-C1-3M1-C-E

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Key Features

  • 3-year service duration
  • On-site service location
  • 24x7x4 business hour service description
  • Parts and labor service characteristic
  • Phone support included
  • Web support included
  • Web knowledge base access included
  • New releases update support
Keep Juniper EX environments supported with a 3-year on-site service plan designed to reduce downtime and simplify maintenance planning. This service package combines parts-and-labor coverage with a 24x7x4 business hour response target, giving infrastructure teams a clear path to restoration when hardware issues interrupt operations. For organizations running production switching layers, the value is in speed, accountability, and fewer surprises. On-site support helps avoid the delays of depot-only service, while phone support, web support, and web knowledge base access give your team multiple paths to resolution. New releases updates are included to help maintain service continuity and keep covered systems aligned with current support expectations. This is a practical choice for environments where replacement timing, repair coordination, and operational confidence matter more than lowest-cost coverage. It is built for teams that want a defined support window, direct service access, and a maintenance model that fits business-critical network infrastructure.

Ideal For

  • Supporting Juniper EX switching in production campus networks
  • Maintaining business-critical network hardware with on-site response coverage
  • Reducing recovery time for failed parts in distributed branch environments
  • Standardizing support coverage across managed infrastructure refresh cycles

Why This Product

  • 1On-site coverage instead of depot-only service
  • 24 business hour parts-and-labor response target
  • 3Includes phone, web, and knowledge base access
  • 43-year term for predictable support planning