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Juniper ERATE 3Y SW EX P C2 Support | On-Site Maintenance
Juniper Networks
MPN: S-EX-P-C2-3M2-N-E
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Authorized Dealer — Full manufacturer warranty
Key Features
- Service duration: 3 years
- Service type: on-site maintenance
- Response time: 4 business hours
- Coverage: 24x7
- Support channels: phone, web, and knowledge base
- Includes parts replacement and repair
- Provides new releases updates
- Protect network uptime with 3-year on-site maintenance coverage
Protect Juniper EX environments with a 3-year support service built for operational continuity. This plan combines on-site maintenance with 24x7 coverage and a 4-business-hour parts-and-labor response target, helping reduce downtime when hardware issues interrupt production traffic.
For teams responsible for campus, branch, or edge switching, the value is in the response model: support arrives at your location, parts are covered, and labor is included. That means fewer handoffs, less time waiting on logistics, and a clearer path back to service when a fault occurs.
The service also includes phone support, web support, web knowledge base access, and new releases updates, giving administrators multiple ways to troubleshoot, validate fixes, and stay current on supported software. For organizations that depend on EX switching as part of a larger infrastructure standard, this support tier helps preserve uptime and extend the useful life of the platform without overcommitting internal staff.
Ideal For
- Campus switching environments that need predictable recovery coverage
- Branch networks where on-site parts and labor reduce outage duration
- Operations teams standardizing support across EX deployments
- Infrastructure refresh cycles that require extended service protection
Why This Product
- 1On-site response instead of remote-only support
- 24-business-hour parts-and-labor coverage
- 33-year term for longer planning horizon
- 4Includes phone, web, and knowledge-base access