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Juniper 3-year on-site support service with 4-business-hour parts and labor response
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ERATE 3Y SW EX P C3 WA SD | Juniper Support, 3-Year Service

Juniper Networks

MPN: S-EX-P-C3-3M1-S-E

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Key Features

  • Service duration: 3 years
  • Service location: on-site
  • Response time: 4 business hours
  • Service characteristic: parts and labor
  • Provided support: phone support
  • Provided support: web support
  • Provided support: new releases update
  • Service sub type: physical and electronic
Protect critical Juniper infrastructure with a 3-year support service designed to keep operations moving when hardware issues surface. This plan combines on-site assistance, parts replacement, repair coverage, and phone support to help teams restore service without waiting on ad hoc escalation paths. With a 4-business-hour parts and labor response target, the service is structured for environments where downtime carries real operational cost. New releases update access and web knowledge base support help your team stay current and resolve issues faster, while the predictable service term simplifies budgeting and lifecycle planning. For organizations that value controlled maintenance spend and faster issue resolution, this support offering provides a practical alternative to reactive break-fix coverage. It is built to support physical and electronic service needs across the service window, helping preserve uptime and reduce the burden on internal staff.

Ideal For

  • Supporting Juniper infrastructure in branch or campus environments
  • Maintaining production systems that require rapid parts replacement
  • Covering hardware maintenance for teams with limited on-site staff
  • Budgeting multi-year support for installed network or appliance assets

Why This Product

  • 1On-site response instead of remote-only support
  • 24-business-hour parts and labor target
  • 3Includes phone, web, and release update access
  • 43-year term supports planned lifecycle budgeting
ERATE 3Y SW EX P C3 WA SD | Juniper Support, 3-Year Service | Juniper Authorized Partner