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Juniper ERATE 3-year on-site support service for EX switching with next-business-day parts and labor
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Juniper ERATE 3Y SW EX S C1 WA VNA ND | Support, On-site, 3 Year

Juniper Networks

MPN: S-EX-S-C1-3M2-N-E

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Authorized Dealer — Full manufacturer warranty

Key Features

  • Service duration: 3 years
  • Service location: on-site
  • Service availability: 24x7
  • Response time: next business day
  • Coverage includes parts and labor
  • Includes web support access
  • Includes web knowledge base access
  • Supports electronic and physical service needs
Keep critical switching infrastructure under active support with a 3-year service plan designed for operational continuity. This offering provides 24x7 access to support resources, on-site service, and next-business-day parts and labor response, giving IT teams a clear path to restore service when hardware issues arise. For environments where network uptime directly affects application performance, user access, and site operations, the value is in speed and accountability. On-site coverage reduces the delay of remote-only troubleshooting, while parts replacement and repair support help shorten the time between incident and resolution. Web knowledge base access and web support add a practical self-service layer for routine questions and known issues. This service is a strong fit for organizations that want to protect their Juniper EX switching investment with a support model that matches the cost of downtime. It is especially useful when internal teams need predictable coverage, vendor-backed escalation, and a maintenance path that supports both electronic and physical service needs.

Ideal For

  • Supporting Juniper EX switches in branch and campus networks
  • Maintaining production network uptime for business-critical sites
  • Covering hardware refreshes where internal spares are limited
  • Reducing recovery time for network incidents that require on-site service

Why This Product

  • 1On-site coverage instead of remote-only assistance
  • 2Next-business-day parts and labor response
  • 33-year term for planned support continuity
  • 424x7 access for faster incident handling