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Juniper ERATE 5Y SW EX P C2 WA VNA SD | Service Support
Juniper Networks
MPN: S-EX-P-C2-5M2-S-E
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Authorized Dealer — Full manufacturer warranty
Key Features
- Essential Appliance Support - Extended Service
- Service duration: 5 years
- On-site service location
- 4 business hour parts and labor response
- Phone support included
- New releases update included
- Parts replacement and repair coverage
- Physical and electronic service subtypes
Preserve uptime and service continuity with a support plan designed for Juniper EX environments that cannot afford slow recovery. ERATE 5Y, SW EX P, C2, WA, VNA, SD combines on-site service, parts and labor coverage, and phone support to help teams resolve hardware and service issues with less disruption.
The service includes a 4 business hour response target for parts and labor, plus access to new releases update, web knowledge base access, and web support. That combination matters when you are maintaining deployed infrastructure over a multi-year lifecycle and need more than break-fix coverage.
For procurement teams, the value is clear: a defined service term, response commitment, and support channels that help protect the installed base. For operations teams, it means faster access to help when a fault affects production traffic or site availability. This is the kind of support package that justifies itself by reducing recovery time and extending the useful life of the platform.
Ideal For
- EX Series deployments that require long-term support coverage
- Production sites needing on-site parts and labor response
- Operations teams that depend on phone and web support for incident resolution
- Lifecycle extension programs for installed network hardware
Why This Product
- 1Includes on-site support rather than remote-only assistance
- 2Provides 4 business hour parts and labor response
- 3Covers new releases updates for longer platform relevance
- 4Combines phone, web, repair, and parts replacement support