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Juniper ERATE 5-year on-site support for EX switching with parts and labor
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Juniper ERATE 5Y SW EX P C3 WA VNA ND | On-site Support

Juniper Networks

MPN: S-EX-P-C3-5M2-N-E

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Authorized Dealer — Full manufacturer warranty

Key Features

  • 5-year service duration
  • On-site maintenance coverage
  • 4-business-hour parts and labor response
  • 24x7x4 business-hour service description
  • Parts replacement support
  • Phone support included
  • Web support and knowledge base access
  • Juniper EX platform support
Extend support coverage for Juniper EX platforms with a 5-year on-site service plan built for operational continuity. This service is aimed at organizations that need more than basic warranty protection: it provides a structured maintenance path with parts and labor coverage, on-site response, and a defined service window that supports business-critical network operations. For infrastructure teams, the real value is speed and certainty. When a switching issue affects users, applications, or downstream systems, waiting on ad hoc escalation is expensive. A 4-business-hour response target helps reduce exposure, while on-site support and parts replacement keep recovery work grounded in a formal service process. This is a strong fit for enterprises standardizing support across Juniper EX deployments, especially where uptime expectations are high and internal teams want a vendor-backed path for repairs, replacements, and service continuity. The 5-year term also simplifies lifecycle planning by aligning support with longer refresh and budget cycles.

Ideal For

  • Supporting Juniper EX switching in a campus network with strict uptime targets
  • Maintaining on-site service coverage for branch or regional network infrastructure
  • Aligning support terms with a 5-year hardware lifecycle plan
  • Reducing downtime risk for access-layer switching that serves business users

Why This Product

  • 15-year term supports longer refresh cycles than annual coverage
  • 2On-site response is better suited to critical switching incidents
  • 3Parts and labor coverage reduces repair coordination overhead
  • 44-business-hour target offers faster recovery than standard support