What devices are covered by this support offering?

This Juniper Care Core support SKU is intended to cover EX4100-24MP-class switches. Verify serial numbers and coverage eligibility with Juniper or your reseller when purchasing.

How long is the service term?

Available term lengths vary by contract and region. Contact Juniper or an authorized reseller to confirm selectable terms and renewal options.

Does this include on-site hardware replacement?

The core support subscription provides RMA coordination and repair services; on-site replacement availability depends on region and the specific contract or add-ons. Confirm on-site SLA options with Juniper sales.

How do I open a support case?

Open cases via the Juniper support portal or by contacting Juniper TAC. Your agreement will define the contact pathways and case prioritization levels.

Juniper Care Core Support for EX4100-24MP — service subscription

Out of Stock

Juniper JNPR CARE CORE SUPT EX4100-24MP — EX4100-24MP support | Juniper Care, Core

Name: Juniper JNPR CARE CORE SUPT EX4100-24MP — Service Subscription, Support
Brand: Juniper Networks
SKU: SVC-COR-EX41-24MP
Price: 336.60 USD
Availability: OutOfStock

Juniper Networks

MPN: SVC-COR-EX41-24MP

$336.60$374.00

Free shipping on orders over $500

Authorized Dealer — Full manufacturer warranty

Key Features

Support coverage targeted for EX4100-24MP switch models
Prioritized case handling through Juniper TAC
RMA coordination for hardware repair and replacement
Access to Junos OS updates and defect advisories
Remote diagnostics and troubleshooting support
Contracted support subscription model
Reduce downtime with prioritized case handling via Juniper Technical Assistance Center (TAC)
Coordinate hardware repair with RMA processes for EX4100-24MP-class switches

Sustain critical switching services for EX4100-24MP platforms with a Juniper Care Core support offering designed for enterprise campus and branch environments. This subscription provides prioritized case handling, direct access to Juniper technical staff and coordinated hardware repair and replacement processes tailored to EX4100-24MP equipment. The service is intended to reduce mean time to repair, simplify vendor escalation and maintain configuration continuity through software updates and defect mitigation guidance. For procurement teams it standardizes support coverage across EX4100-24MP units, enabling predictable operational expenses and faster recovery during incidents. Contact Juniper or an authorized reseller to confirm available term lengths, response-time options and on-site coverage add-ons for your deployment.

Ideal For

Protect campus aggregation switching built on EX4100-24MP
Standardize support for branch office EX4100-24MP deployments
Reduce resolution time for production switch incidents
Align vendor support to procurement lifecycle and OPEX planning

Why This Product

1Prioritize vendor case handling for EX4100-24MP versus reactive break-fix contracts
2Include RMA coordination and software guidance not present in basic warranty-only options
3Align support scope with enterprise procurement to reduce ad-hoc vendor engagements
4Scale coverage across EX4100-24MP fleets for consistent operational SLAs