
Out of Stock
Juniper JNPR CARE CORE SUPT S-MPC8E-R — 1 Year, 24x7 Phone Support | Care Core, Electronic
Juniper Networks
MPN: SVC-COR-S-MPC8ER
Call for Price
Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty
Key Features
- 1 Year coverage, technical phone support
- 24x7 incident intake and electronic case handling
- Service sub type: Electronic
- Support scoped to MPC8E module
- Service main type: Technical
- Manufacturer part number: SVC-COR-S-MPC8ER
- Provide continuous incident intake with 24x7 phone support
- Document cases with electronic case handling for auditability
Ensure predictable vendor-backed support for your MPC8E module with Juniper Care Core. This one-year technical service provides 24x7 phone access combined with electronic case handling to accelerate vendor engagement and preserve service levels. Care Core is designed for enterprises that require direct interaction with Juniper support tools alongside phone escalation. The service focuses on technical assistance—fault diagnosis, configuration advice, and escalation into Juniper engineering when necessary. By pairing phone access with electronic case submission, teams gain a documented ticket trail and faster handoffs during complex incidents. Choose Care Core when you want a Juniper-branded support experience that complements internal operations and reduces administrative overhead for case management.
Ideal For
- Provide vendor-backed support for core MPC8E line cards in data centers
- Complement in-house NOC with direct Juniper case escalation
- Standardize incident records across distributed operations
- Maintain SLA commitments with documented vendor involvement
Why This Product
- 1Includes electronic case handling for documented ticket trails
- 2Juniper-branded Care Core engagement rather than partner-only routing
- 324x7 phone access for immediate incident intake
- 4Appropriate for teams requiring vendor-managed case records
