JNPR CARE CORE SUPT S-MX-4C-P1-P | Juniper 24x7 Phone Support

Maintain support coverage for MX core deployments with a service plan focused on rapid access to technical assistance. Juniper Care Core provides 24x7 phone support for a 1-year term, giving operations teams a direct path to vendor guidance when core routing issues demand immediate attention. This service is well suited to environments where the network core carries the load for multiple applications, sites, and user groups. Phone-based support helps reduce time to triage by connecting engineers with product expertise when symptoms are still developing. For organizations that depend on stable backbone performance, that matters: faster diagnosis, clearer escalation, and less uncertainty during an outage or degradation event. Care Core is a practical fit for teams that already manage infrastructure internally but want vendor-backed technical coverage for critical Juniper platforms. It adds confidence without unnecessary complexity, making it easier to keep core services aligned with operational expectations.