What platforms does this care SKU support?

This care SKU targets MX series chassis specifically for the MPC-3D-16XGE line-card and related interoperability with MX control-plane functions.

Can this service help during an MPC-3D-16XGE replacement?

Yes — support can assist with validation steps, configuration verification, and diagnostics to ensure the replacement integrates with your MX chassis and control-plane.

Are there regional or on-site options?

Regional delivery and on-site options vary by contract and geography; consult your Juniper reseller or account team for available options and pricing.

How does this differ from standard maintenance?

This platform care provides targeted expertise for MPC-3D-16XGE line-cards, prioritized case handling, and vendor escalation tailored to MX environments, beyond generic maintenance coverage.

Juniper Networks

JNPR CARE CP MX-MPC-3D-16XGE-B(INCL MIC)

Out of Stock

Juniper JNPR CARE CP MX-MPC-3D-16XGE-B — MX MPC-3D-16XGE Support | MX, MPC, Support

Name: Juniper JNPR CARE CP MX-MPC-3D-16XGE-B — Support for MX MPC-3D-16XGE, contact for term
Brand: Juniper Networks
SKU: SVC-CP-MX-MPC-3D-16XGE-B
Availability: OutOfStock
Rating: 4.8 (18 reviews)

Juniper Networks

MPN: SVC-CP-MX-MPC-3D-16XGE-B

Call for Price

Free shipping on orders over $500

Authorized Dealer — Full manufacturer warranty

Key Features

Supports MX MPC-3D-16XGE line-card troubleshooting
Provides prioritized case handling and vendor escalation
Includes remote diagnostics and configuration analysis
Addresses interoperability with MX series chassis and control-plane
Delivers actionable remediation guidance for service providers
Available with regional delivery options and contract customization
Provide MX MPC-3D-16XGE line-card support via Juniper care channels
Accelerate root-cause analysis using remote diagnostics for MPC-3D-16XGE

Preserve MX chassis forwarding capacity and stability with Juniper care for the MPC-3D-16XGE blade. The service targets the MX MPC-3D-16XGE platform, offering vendor-grade troubleshooting, configuration validation, and remote diagnostics specific to line-card behavior. Providers operating high-density Ethernet aggregation and enterprise WAN edge can use this care to accelerate root-cause analysis and obtain engineering escalation for complex hardware or software defects. The offering complements in-house NOC capabilities by delivering prioritized support channels and actionable remediation steps. Purchase to protect service continuity during scale events, reduce risk during planned upgrades, and secure expert guidance for high-throughput and dense-port MX deployments. Terms and regional delivery options are available through your Juniper representative.

Ideal For

Protect aggregation-layer MX chassis running MPC-3D-16XGE blades
Troubleshoot intermittent link or forwarding issues on MPC line-cards
Support pre-production validation during MX chassis upgrades
Obtain vendor escalation for suspected hardware defects in MPC-3D-16XGE

Why This Product

1Focuses on MX MPC-3D-16XGE line-card expertise versus generic switch support
2Provides vendor escalation and prioritized handling for service-impacting events
3Includes remote diagnostics tuned to MX control-plane and line-card interactions
4Recommended where line-card behavior and forwarding performance are business-critical