JNPR CARE ND SUPT SSR120-AE-TAA | On-site 4-Year Maintenance

Protect production availability with 24x7 on-site support for the SSR120-AE-TAA. This 4-year maintenance service is designed for environments where appliance downtime affects users, transactions, or security operations. With parts and labor coverage, phone support, web support, web knowledge base access, and new releases updates, your team gets the resources needed to resolve issues quickly and keep the platform in service. The service response target of 4 business hours for parts and labor helps reduce exposure when hardware faults occur. On-site delivery matters when remote troubleshooting is not enough and hands-on remediation is required. For infrastructure teams managing critical Juniper deployments, this support tier adds a clear operational advantage: faster recovery, fewer internal escalations, and a more predictable support path over the full service term. This is the right fit when the cost of delay is higher than the cost of coverage. It helps preserve the value of the appliance, extends usable life, and supports a more disciplined maintenance strategy for enterprise environments that cannot afford guesswork.