JNPR CARE ND SUPT SSR1300 & SSR1300-DC | On-site 4-Year Support

Keep SSR1300 and SSR1300-DC appliances covered with a 4-year support plan built for operational continuity. This service combines 24x7 access with on-site response, giving infrastructure teams a defined path to restore hardware quickly when an issue affects production service. With 4-business-hour parts and labor response, the plan is structured for environments where downtime carries real cost. Phone support, web support, and web knowledge base access provide multiple routes to resolution, while new releases updates help keep the supported platform aligned with current maintenance requirements. For teams responsible for branch, edge, or distributed appliance deployments, this level of coverage helps reduce uncertainty around repair logistics and replacement timing. It is a practical fit when the hardware supports business-critical traffic and the support contract must match the value of the system it protects. Choose this service when standard warranty coverage is not enough and you need a documented support path that reflects the operational importance of the SSR1300 family.