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Juniper JNPR CARE NDCE SUPT ACX5448 3-year 24x7 on-site maintenance service
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Juniper JNPR CARE NDCE SUPT ACX5448, 3-Year 24x7 On-Site | Maintenance

Juniper Networks

MPN: SVC-NDCE-ACX5448

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Key Features

  • Service type: maintenance
  • Service duration: 3 years
  • Delivery method: on-site
  • Support window: 24x7
  • Response time: 4 hour
  • Service characteristic: parts and labor
  • Supported service type: physical
  • Included support: repair and parts replacement
Support ACX5448 hardware with a 3-year on-site maintenance plan designed for faster recovery and tighter operational control. With 24x7 coverage and a 4-hour response target for parts and labor, this service is built for environments where downtime has immediate business impact. The plan combines repair and parts replacement with on-site delivery, giving infrastructure teams a direct path to resolution when physical hardware issues arise. That matters in production networks where waiting for shipment-based support can extend outages and complicate change windows. The service model is straightforward: keep the platform covered, keep the response time short, and keep maintenance costs predictable over the contract term. For organizations standardizing support across critical Juniper deployments, this service helps preserve uptime while reducing the burden on internal teams. It is a practical fit for sites that need dependable field support, clear service boundaries, and a maintenance contract that aligns with the lifecycle of installed hardware.

Ideal For

  • Supporting ACX5448 hardware in production network sites
  • Maintaining equipment that requires rapid on-site response for outages
  • Reducing downtime risk for critical infrastructure with 24x7 coverage
  • Extending the service life of deployed Juniper hardware with planned maintenance

Why This Product

  • 14-hour response is faster than next-business-day support plans
  • 2On-site coverage helps restore hardware without shipment delays
  • 33-year term fits lifecycle planning for deployed infrastructure
  • 4Parts replacement and repair are bundled for simpler service management