What is included in the SVC-NDCE-FPCSFFPTX service?

This SKU provides one year of Juniper Care NDCE maintenance for PTX FPC small-form-factor modules, including next-business-day parts and labor and 12x5 support hours. Confirm account-level details with Juniper.

What does 12x5xNext Business Day mean?

It indicates support during standard business hours (12x5) with next-business-day parts and labor response for eligible incidents. Verify the exact local business hours and cutoff times with Juniper.

Is on-site labor included for parts replacement?

Yes. The service lists on-site delivery and parts replacement as included; confirm any region-specific exclusions or prerequisites with Juniper prior to purchase.

Can I extend coverage beyond one year?

Juniper offers renewals and extended-care options through its sales channels and authorized partners. Use the MPN SVC-NDCE-FPCSFFPTX when requesting renewal quotes to preserve continuity.

Juniper Networks

JNPR CARE NDCE SUPT FPC-SFF-PTX-T

Out of Stock

Juniper JNPR CARE NDCE SUPT FPC-SFF-PTX-T — 1 Year On-site Maintenance | Parts Replacement

Name: Juniper JNPR CARE NDCE SUPT FPC-SFF-PTX-T — 1 Year, On-site Maintenance
Brand: Juniper Networks
SKU: SVC-NDCE-FPCSFFPTX
Availability: OutOfStock

Juniper Networks

MPN: SVC-NDCE-FPCSFFPTX

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Key Features

Vendor: Juniper Networks
Manufacturer part number: SVC-NDCE-FPCSFFPTX
Service duration: 1 Year
Service response: Next Business Day - Parts and Labor
Support window: 12x5 (business hours)
Delivery method: On-site maintenance
Provided support: Parts replacement
Reduce downtime with next-business-day parts replacement using SVC-NDCE-FPCSFFPTX

Ensure predictable availability for PTX FPC small-form-factor modules with Juniper Care NDCE support (MPN SVC-NDCE-FPCSFFPTX). This one-year maintenance offering provides next-business-day parts and labor response and 12x5 support hours to accelerate hardware restoration and limit production impact. Delivered on-site, the plan removes procurement ambiguity by tying entitlement to a clear service identifier and defined replacement scope. Use this SKU to offload physical maintenance, standardize incident response, and preserve routing capacity across chassis. Because parts replacement is included, teams can reduce stock inventory needs while maintaining contractual access to Juniper's parts logistics. Confirm account-level details and installation prerequisites with Juniper prior to procurement.

Ideal For

Provide one-year on-site maintenance for PTX deployments running critical transit traffic
Replace faulty FPC SFF modules quickly without stocking spare inventory
Standardize support entitlements across a multi-site PTX estate for procurement
Reduce mean time to repair during business hours with next-business-day parts replacement

Why This Product

1Includes explicit next-business-day parts and labor response for 12x5 support windows
2Delivered on-site to reduce transit and repair delays compared with depot-only options
3One-year term simplifies renewal cadence for chassis forwarding coverage
4Designed to reduce spare inventory by providing vendor parts replacement