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Juniper Networks

JNPR CARE NDCE SUPT SRX5400X-B2

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JNPR CARE NDCE SUPT SRX5400X-B2 | Next Business Day On-Site

Juniper Networks

MPN: SVC-NDCE-SRX5400X2

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Key Features

  • Service name: Care - Extended Service
  • Service subtype: Physical
  • Service response time: Next Business Day - Parts and Labor
  • Service duration: 1 Year
  • Service location: On-site
  • Service main type: Maintenance
  • Provided support: Parts Replacement
  • Service characteristic: Parts & Labor
Protect critical network availability with a 1-year Juniper Care extended service plan for SRX5400X-B2. This on-site maintenance offering is built around next-business-day parts and labor response, giving operations teams a defined path to restore service when hardware issues arise. The 12x5 coverage model fits enterprise environments that run on business-hour support expectations and need a clear maintenance contract rather than ad hoc break-fix handling. Parts replacement is included, which matters when the cost of delay is measured in service disruption, not just repair time. For infrastructure teams, the value is in predictability: a known response window, on-site delivery, and a service structure aligned to physical hardware maintenance. That makes it easier to plan support budgets, reduce escalation friction, and keep the SRX5400X-B2 in service longer with less operational uncertainty. Use this service when uptime matters more than reactive repair and when you need a support agreement that matches the operational importance of the platform.

Ideal For

  • Supporting a production SRX5400X-B2 deployment that cannot wait for depot repair
  • Maintaining network hardware under a business-hour service model
  • Covering parts replacement for field-repairable infrastructure
  • Extending support planning for a high-value Juniper security platform

Why This Product

  • 1On-site response is faster and more accountable than depot-only support
  • 2Next-business-day parts and labor reduces recovery time versus standard service
  • 312x5 coverage fits business-hour operations
  • 4Parts replacement support helps keep critical hardware in service