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Juniper JNPR CARE SD 2HR SUPT EX4400-48P 4-year on-site parts and labor support service
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JNPR CARE SD 2HR SUPT EX4400-48P Juniper 4-Year On-Site | Parts & Labor

Juniper Networks

MPN: SVC-SD2-EX4400P48

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Key Features

  • Service name: Standard Appliance Support - Extended Service
  • Service duration: 4 years
  • Service description: 24 x 7 x next business day
  • Service main type: Maintenance
  • Service location: On-site
  • Service characteristic: Parts & labor
  • Service sub type: Physical, electronic
  • Service response time: Next business day - parts & labor
Support EX4400-48P deployments with a 4-year Juniper maintenance service built for environments where downtime has a direct operational cost. JNPR CARE SD 2HR SUPT EX4400-48P provides 24x7 on-site coverage with 2-hour response, giving teams a clear escalation path when hardware issues require rapid attention. This service includes parts replacement, repair, phone support, web support, and web knowledge base access, combining field service and remote assistance in one coverage model. Parts and labor support helps reduce the burden on internal teams while improving the odds of a fast, controlled return to service. For distributed campus or access switching environments, that matters: the service is structured to shorten recovery time and keep network operations predictable. Compared with lower-tier support, this extended service is designed for organizations that want stronger accountability around hardware maintenance and faster intervention when a switch fails. The 4-year term supports budget planning while preserving access to vendor-backed repair resources across the lifecycle of the platform. It is a practical choice for teams that value response speed, parts availability, and on-site execution over generic break-fix coverage.

Ideal For

  • Supporting EX4400-48P access switches in campus network closets
  • Maintaining on-site repair coverage for branch switching infrastructure
  • Reducing downtime after hardware faults in production LAN environments
  • Providing vendor-backed parts and labor for distributed office networks

Why This Product

  • 1Adds on-site response instead of remote-only assistance
  • 2Includes parts replacement and repair for hardware recovery
  • 3Provides 2-hour response for faster intervention than next-day-only plans
  • 4Combines web tools and phone support with field maintenance