What devices does this support SKU cover?

This SKU covers Juniper EX2300-24T-DC platforms under the SD‑Access Care program. Confirm device serial and contract mapping with your Juniper reseller at purchase.

Does this include hardware replacement?

Juniper CARE SDCE focuses on software and engineering support; hardware replacement options depend on your current warranty or separate spare/replacement contract. Confirm RMA terms with Juniper.

How do I open a support case?

Open a ticket through the Juniper support portal using your registered account; include device serial and contract details to expedite case routing to SD‑Access engineering.

Can I upgrade the term or coverage level later?

Yes. Coverage can be adjusted through Juniper or authorized partners. Contact your reseller to align term length and any on-site dispatch options with your procurement cycle.

Juniper CARE SDCE support for EX2300-24T-DC — support subscription product artwork

Out of Stock

JNPR CARE SDCE SUPT EX2300-24T-DC Juniper Networks — Support for EX2300-24T-DC | SD‑Access, Care

Name: Juniper Networks JNPR CARE SDCE SUPT EX2300-24T-DC — Support for EX2300-24T-DC, Subscription
Brand: Juniper Networks
SKU: SVC-SDCE-EX23-24TD
Price: 0.01 USD
Availability: OutOfStock

Juniper Networks

MPN: SVC-SDCE-EX23-24TD

$0.01

Free shipping on orders over $500

Authorized Dealer — Full manufacturer warranty

Key Features

Supported platform: EX2300-24T-DC
Support scope: SD‑Access Care for EX-series switching
Access: Ticketed engineering and case tracking
Deliverable: Software defect triage and workaround guidance
Procurement: Single SKU mapped to device for renewals
Knowledge base: Juniper technical advisories and release notes
Reduce downtime with ticketed access to Juniper engineering using the JNPR CARE SDCE support path
Accelerate software fixes via SD‑Access defect triage for EX2300-24T-DC

Keep campus and branch switching operational during incidents and planned changes with Juniper CARE SDCE support for EX2300-24T-DC. Designed for infrastructure teams that run EX2300-24T-DC platforms under SD‑Access designs, this support option delivers ticketed access to Juniper engineering, software defect triage, and guidance for configuration and upgrades. Use CARE SDCE to reduce mean time to repair, limit configuration drift during OS updates, and get direct advisories for known issues affecting EX2300 platforms. Procurement receives a single-line support SKU mapped to your EX2300-24T-DC asset, simplifying renewals and audits. Recommended where an internal network team needs predictable commercial support for production switching but relies on in-house staging and change control rather than fully managed services.

Ideal For

Sustain campus switching during OS upgrades on EX2300-24T-DC
Troubleshoot SD‑Access control-plane issues affecting EX2300 stacks
Validate configuration changes prior to production push on EX2300 platforms
Ensure vendor engagement for production incidents involving EX2300-24T-DC

Why This Product

1Deliver faster vendor engagement than basic warranty by providing ticketed engineering and defect triage
2Provide clearer renewal accounting versus ad-hoc break/fix purchases with a single SKU per device
3Include SD‑Access-specific guidance that low-cost support options omit
4Reduce internal troubleshooting time compared with relying solely on community forums and public docs