Juniper MX 96C P1 Support Service | 5-Year On-Site Maintenance

Protect MX deployments with a support service built for operational continuity. This 5-year package delivers 24x7 coverage with next-business-day parts and labor response, helping reduce downtime when a hardware issue threatens service availability. On-site support matters when replacement work must happen quickly and without adding travel or logistics delays to an already urgent incident. For teams running high-value routing infrastructure, the difference is in response quality and execution speed. This service includes phone support, web support, web knowledge base access, new releases updates, parts replacement, and repair coverage, giving operations teams a practical path from incident to resolution. The physical and electronic service model is suited to environments where both remote troubleshooting and hands-on remediation are required. Compared with basic support options, this package is positioned for organizations that need stronger service continuity over a longer term. The 5-year duration helps standardize support planning across refresh cycles and budget windows, while the next-business-day parts and labor commitment supports predictable recovery for production networks that cannot absorb extended outages.