Juniper Networks 5Y WA EX48 Port ND GOV Support | Technical Service

Protect EX48-based environments with a 5-year support service built for government use cases where uptime, response discipline, and predictable coverage matter. This service pairs 24x7 technical assistance with a 30-minute phone response target, helping teams move quickly when incidents threaten service continuity. For infrastructure organizations managing critical network assets, the value is in the operational certainty: defined support coverage, direct access to phone-based help, and ongoing maintenance support that helps keep systems aligned with current releases and security notifications. That matters when procurement needs a service that supports long planning cycles and strict accountability. Compared with basic break-fix coverage, this service is structured for teams that need more than a reactive safety net. It supports a steadier operating model for EX48 deployments, helping reduce the cost and disruption of unresolved issues while preserving the service levels expected in regulated or public-sector environments.