Juniper Networks ERATE 1Y SW EX S C2 WA VNA ND | On-Site Support

Keep EX switching infrastructure covered with a support plan built around response, not uncertainty. This 1-year on-site service provides 24x7 coverage and a 4-business-hour parts and labor commitment, helping teams move quickly from fault detection to restoration. For network operations, the practical value is straightforward: on-site support, phone support, web support, knowledge base access, new releases updates, parts replacement, and repair. That mix reduces the pressure on internal staff and helps maintain service continuity when hardware issues affect users or applications. This tier is well suited to environments that need dependable vendor-backed maintenance without overcommitting to a longer term. It supports the operational reality of switch fleets where downtime carries a measurable cost and where fast access to replacement parts and repair expertise matters. Choose this service when you need a defined support window, direct response coverage, and a lower-friction way to keep EX deployments stable through the year.