Juniper Networks EX4600 Series 3Y WA & VNA, SD, GOV | On-Site Support

Keep EX4600 series support on a defined schedule with a 3-year on-site maintenance service designed for environments where downtime carries real operational cost. This service package includes parts replacement, repair, web and phone support, knowledge base access, and new releases updates, giving infrastructure teams a practical path to keep systems moving. The value is in response discipline. A 4-business-hour parts-and-labor response target helps reduce exposure when hardware issues interrupt service, while on-site coverage avoids the delays that come with remote-only support. For government deployments, that combination matters: it supports tighter service expectations, clearer accountability, and a more predictable maintenance posture. This service is well suited to teams standardizing support across EX4600 infrastructure. It gives procurement a defined maintenance term and gives operations a support structure that reaches beyond basic break-fix coverage. When the network platform is part of a larger critical environment, this level of service helps preserve continuity without forcing teams to carry spare capacity alone.