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Juniper Networks EX48 1-year on-site support service for government deployments
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Juniper Networks EX48 Port Support, 1 Year On-Site | Enterprise Maintenance

Juniper Networks

MPN: SUB-EX48-1S-SGP-1

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Key Features

  • 1-year service duration
  • On-site maintenance service
  • Parts and labor coverage
  • 4-business-hour response time
  • Parts replacement included
  • Electronic and physical service subtype
  • New releases update support
  • Web, phone, and knowledge base access
Maintain EX48 network availability with a 1-year on-site support service built for operational continuity. This coverage is structured to reduce disruption when hardware issues arise, combining parts replacement and labor under a predictable support model. For teams managing government or regulated environments, that means faster resolution paths and less time spent coordinating repairs across multiple vendors. The service includes a 4-business-hour response target for parts and labor, helping accelerate recovery when a switch fault threatens access, segmentation, or downstream connectivity. On-site delivery also removes the burden of shipping equipment offsite, which is especially valuable when service windows are tight and network dependencies are high. This support package is a practical fit for infrastructure teams that need clear ownership, defined response expectations, and maintenance coverage aligned to production network demands. It helps preserve uptime, control support costs, and keep EX48 deployments serviceable without adding operational complexity.

Ideal For

  • Supporting EX48 switches in government network closets and distribution layers
  • Maintaining production connectivity where offsite repair would extend outage time
  • Covering branch or campus switching infrastructure with defined response targets
  • Standardizing maintenance for regulated environments that require onsite service

Why This Product

  • 1On-site response instead of depot-based repair
  • 24-business-hour parts and labor target
  • 3Includes parts replacement coverage
  • 4Built for EX48 support continuity