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Juniper Networks JNPR CARE CP SUPT JCO-4C-ZRM-P-B | Technical Support
Juniper Networks
MPN: SVC-CP-JCO400ZRM
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Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty
Key Features
- Service duration: 3 years
- Service response time: 2 hours
- Support availability: 24 x 7
- Support channel: phone support
- Service subtype: electronic
- Service main type: technical
- Product supported: Aruba Virtual Mobility Controller
- License quantity: 8,000 users, up to 250 access points
Keep critical Juniper environments covered with a support service built for teams that cannot afford extended disruption. JNPR CARE CP SUPT JCO-4C-ZRM-P-B provides 3-year technical support with a 24x7 service model and 2-hour response target, giving infrastructure teams a clear escalation path when incidents affect availability or performance.
This service is suited to organizations that depend on stable operations, controlled recovery windows, and vendor-backed assistance for production systems. It helps reduce the uncertainty of break/fix troubleshooting by pairing rapid response with a defined support term, making it easier to plan around operational risk and service continuity.
For procurement teams, the value is straightforward: predictable coverage, faster access to help, and support terms that align with enterprise maintenance planning. For technical teams, it means less time spent searching for answers and more time restoring service. When uptime matters, support quality becomes part of the platform strategy, not an afterthought.
Ideal For
- Support enterprise wireless controller deployments that require rapid vendor response
- Cover production networks where downtime windows are tightly controlled
- Maintain service continuity for distributed access point environments
- Standardize support coverage across procurement-managed infrastructure renewals
Why This Product
- 13-year coverage versus shorter-term support plans
- 22-hour response target for faster incident handling
- 324 x 7 availability for production environments
- 4Electronic delivery for simpler procurement and activation
