What information do I need to open a support case?

Have the device model (EX4000-24T), serial number, and contract identifier (MPN SVC-NDCE-EX4K-24T) available when opening a ticket to ensure correct entitlement and routing.

Is this service tied to a specific contract term?

This listing identifies the support offering and MPN; contract term and duration are defined at purchase or renewal—contact your Juniper account team or reseller to confirm term length.

Will I receive software updates with this subscription?

Subscriptions tied to the MPN provide access to vendor-validated updates and release notes; specifics depend on the contract terms and Juniper distribution policies.

Can this support be combined with on-site services?

Yes. Vendor support subscriptions commonly complement on-site field services; coordinate with Juniper or your reseller to bundle professional services if required.

Juniper Networks

JNPR CARE NDCE SUPT EX4000-24T

Out of Stock

Juniper Networks JNPR CARE NDCE SUPT EX4000-24T — MPN SVC-NDCE-EX4K-24T | Junos Support, Switch Care, Enterprise

Name: Juniper Networks JNPR CARE NDCE SUPT EX4000-24T — MPN SVC-NDCE-EX4K-24T Support Subscription
Brand: Juniper Networks
SKU: SVC-NDCE-EX4K-24T
Price: 119.00 USD
Availability: OutOfStock

Juniper Networks

MPN: SVC-NDCE-EX4K-24T

$119.00

Free shipping on orders over $500

Authorized Dealer — Full manufacturer warranty

Key Features

MPN SVC-NDCE-EX4K-24T service identifier
Vendor-backed technical escalation and case handling
Access to validated software images and release notes
Support focus on EX4000-24T switching platform
Subscription-based support engagement
Formal documentation of fixes and troubleshooting steps
Provide vendor escalation and case management using MPN SVC-NDCE-EX4K-24T
Deliver validated software releases via Juniper support channel

Reduce operational risk for EX4000-24T deployments using a vendor-managed support subscription identified by MPN SVC-NDCE-EX4K-24T. This service targets network teams running EX4000 platforms in aggregation or data-center edge roles and provides vendor accountability for case management, validated software releases, and access to official troubleshooting resources. By aligning your device estate with a Juniper subscription, you gain direct escalation to vendor engineering when software defects or interoperability issues arise, which shortens mean time to repair and assists in root-cause analysis. The subscription also standardizes support engagement—useful when coordinating cross-vendor incidents or during planned upgrades. This contract is appropriate when procurement must justify higher OPEX for demonstrable reductions in outage risk and predictable access to fixes that DIY or third-party maintenance cannot reliably deliver.

Ideal For

Protect EX4000-24T aggregation switches in campus core deployments
Support data-center leaf/aggregation roles requiring vendor accountability
Maintain production edge switches during OS upgrades and migrations
Engage vendor engineering for multi-vendor interoperability incidents

Why This Product

1Offer vendor engineering access for quicker defect resolution versus community resources
2Provide validated images and release notes instead of relying on unverified patches
3Ensure formal case documentation and closure compared to ad-hoc third-party services
4Reduce organizational risk with a named MPN subscription tied to deployed hardware