Juniper Networks S-EX-A-C2-7M1-C-E 7-Year Support | On-Site Maintenance

Plan for the full lifecycle of your EX environment with a 7-year support service that keeps maintenance terms clear and recovery expectations defined. On-site coverage helps shorten repair cycles when hardware issues affect production, while 24x7 support access and a 4-business-hour parts-and-labor response target give operations teams a faster path back to normal service. This service is designed for organizations that value continuity over short-term fixes. It includes parts replacement, repair, phone support, web support, and web knowledge base access, along with new releases updates to keep the platform aligned with current requirements. The long term matters: a 7-year commitment reduces the need to renegotiate support every budget cycle and helps standardize service planning across critical infrastructure. For teams responsible for uptime, that means fewer gaps, clearer accountability, and a support model that matches the expected life of the platform.