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Juniper Networks 5-year on-site support service for EX switching with 4-business-hour parts and labor response
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Juniper Networks S-EX-P-C1-5M2-N-E 5-Year Support | On-Site, 4-Hour

Juniper Networks

MPN: S-EX-P-C1-5M2-N-E

$1,163.51$1,775.00
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Authorized Dealer — Full manufacturer warranty

Key Features

  • Service name: Essential Appliance Support - Extended Service
  • Service duration: 5 years
  • Service location: On-site
  • Service response time: 4 business hour - parts & labor
  • Service characteristic: Parts & labor
  • Provided support: Phone support, web support, web knowledge base access
  • Provided support: New releases update, parts replacement, repair
  • Service sub type: Electronic, Physical
Protect the operational value of your Juniper EX switching investment with a support plan built for fast recovery and steady lifecycle coverage. This 5-year service package combines on-site assistance with 4-business-hour parts and labor response, helping infrastructure teams resolve hardware issues without waiting on slower depot workflows. The service includes phone support, web support, and web knowledge base access, giving administrators multiple paths to troubleshoot incidents and keep changes moving. New releases update coverage helps maintain software currency, while parts replacement and repair support reduce the burden on internal teams during outages or component failures. For environments where access switching sits close to the business, support quality matters as much as the hardware itself. This plan is designed to reduce downtime exposure, preserve service continuity, and give procurement teams a clear, defensible support term for critical network assets.

Ideal For

  • Support branch or campus EX switches that require predictable recovery windows
  • Maintain production access layers where on-site parts replacement is preferred
  • Cover network hardware under a long-term support contract for budgeting certainty
  • Reduce downtime risk in environments that depend on rapid parts and labor response

Why This Product

  • 1Longer coverage term than standard 1-year support options
  • 2On-site response reduces delays versus depot-only service
  • 34-business-hour parts and labor response supports faster restoration
  • 4Includes software update access and troubleshooting resources