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Juniper Networks 1-year on-site support service for EX switches with parts replacement and 4-business-hour response
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Juniper Networks S-EX-P-C3-1M2-C-E 1-Year Support | On-Site Maintenance

Juniper Networks

MPN: S-EX-P-C3-1M2-C-E

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Key Features

  • Service name: Essential Appliance Support - Extended Service
  • Service duration: 5 Year
  • Service location: On-site
  • Service main type: Maintenance
  • Service characteristic: Parts & Labor
  • Service response time: 4 Business Hour - Parts and Labor
  • Provided support: Phone Support, Repair, Parts Replacement
  • Maintain switch availability with 1-year on-site support
Keep your Juniper EX environment covered with a service plan built for operational continuity. This 1-year support offering provides on-site maintenance with parts replacement, repair, and phone support, helping infrastructure teams respond quickly when hardware problems threaten availability. For organizations that depend on stable switching at the edge or in access layers, response time matters. The 4-business-hour parts-and-labor commitment helps shorten recovery windows, while on-site service reduces the burden on internal teams that would otherwise need to coordinate diagnostics, logistics, and replacement activity. This service is a practical fit for teams that want predictable support coverage without overcommitting to longer terms. It is designed to help preserve uptime, limit inventory exposure, and keep maintenance workflows aligned with enterprise operations. When the network is carrying business-critical traffic, support quality is part of the architecture.

Ideal For

  • Supporting Juniper EX switching in branch or campus access layers
  • Maintaining network hardware where rapid parts replacement is required
  • Reducing downtime risk for business-critical switching infrastructure
  • Extending service coverage for deployed EX platforms in enterprise environments

Why This Product

  • 1On-site service reduces internal troubleshooting and dispatch overhead
  • 24-business-hour parts and labor response supports faster restoration
  • 3Parts replacement coverage helps avoid spare-pool pressure
  • 4Phone support adds a direct escalation path for service incidents