Juniper Networks S-EX-S-C3-1M2-S-E 1-Year Support | On-Site Service

Keep EX switching environments covered with a support service designed to shorten recovery time and reduce operational disruption. This 1-year service provides on-site assistance, parts replacement, repair support, and access to phone and web resources when hardware issues threaten availability. With a 4-business-hour parts and labor response target, the service is built for teams that need more than basic break-fix coverage. It helps maintain service continuity for network infrastructure where delays can affect users, applications, and downstream systems. The combination of electronic and physical service handling supports both issue tracking and hands-on remediation. For infrastructure teams managing business-critical switching, this service adds a clear support path without the overhead of ad hoc repair planning. It is suited to environments where response time, parts access, and vendor-backed maintenance matter more than lowest-cost coverage. The result is a more controlled support model for equipment that cannot afford extended downtime.