Juniper Networks SUB-EX48-2S-NG-1 1-Year Support | On-site, 4-Hour

Protect EX48 deployments with a support plan designed for teams that cannot afford slow recovery. This 1-year on-site service combines parts and labor coverage with a 4-business-hour response target, helping reduce disruption when hardware issues surface in production or controlled government environments. Beyond break-fix coverage, the plan includes new release updates, web knowledge base access, web support, and phone support so operations teams can resolve issues with current guidance and direct assistance. Parts replacement is included to keep remediation moving without unnecessary procurement delays. For organizations managing essential network infrastructure, this service adds a clear support path around the hardware lifecycle. On-site delivery matters when remote troubleshooting is not enough, and the electronic plus physical service scope helps align support with real-world appliance maintenance needs. It is a practical choice for teams that value predictable response, documented support channels, and the confidence of having both parts and labor covered under one contract.