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Juniper Networks Care Core Support ACX5K-L-L2 3 Year on-site service
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Juniper Networks SVC-COR-ACX5K-L2 Care Core Support — 3 Year, 9x5 NBD On-site | Juniper, Maintenance

Juniper Networks

MPN: SVC-COR-ACX5K-L2

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Key Features

  • Service duration: 3 Year
  • Response: 9 x 5 x Next Business Day on-site
  • Service location: On-site
  • Service characteristic: Parts & Labor
  • Service main type: Maintenance
  • Provided support: Repair and parts replacement
  • Includes defective media retention
  • Protect router uptime with 3 Year coverage for ACX5K devices
Protect ACX5K series edge infrastructure with a Care Core support contract designed for predictable maintenance and fast recovery. This 3 Year package provides 9x5 Next Business Day on-site response, parts replacement, and parts & labor coverage, including defective media retention where applicable. On-site delivery reduces administrative overhead for physical repairs and accelerates mean time to repair compared with remote-only plans. Ideal for telco and enterprise WAN edges, the contract stabilizes operating expenses by bundling service, parts, and skilled field labor under one predictable cost. Choose this plan to keep routing performance consistent across service windows, minimize truck rolls with defined SLAs, and ensure OEM-authorized parts and procedures are used during repairs. The offering aligns with disciplined infrastructure teams that require contractual response times and on-premise expertise rather than ad-hoc break/fix options.

Ideal For

  • On-site maintenance for carrier edge ACX5K deployments
  • Predictable support for branch aggregation routers
  • Field repair coverage for mixed-platform WAN sites
  • Lifecycle support during phased network upgrades

Why This Product

  • 1Provides on-site 9x5 NBD response for physical repairs versus remote-only support options
  • 2Includes parts replacement and defective media retention unlike basic break/fix plans
  • 3Three-year term stabilizes operating expenses compared with single-incident repairs
  • 4OEM-authorized service ensures correct parts and procedures versus third-party vendors
Juniper Networks SVC-COR-ACX5K-L2 Care Core Support — 3 Year, 9x5 NBD On-site | Juniper, Maintenance | Juniper Authorized Partner