What is included in Basic Support for EX4400-48F?

Basic Support provides vendor case intake, remote problem determination, and advisory guidance for the Juniper EX4400-48F platform. Review the contract for explicit exclusions and available add-ons.

Can Basic Support be combined with on-site services?

Yes. On-site or parts replacement is typically available as a separate service or add-on; request vendor or reseller options for on-site coverage under your organization’s contract.

Is software update guidance part of Basic Support?

Basic Support includes advisory guidance on software issues and recommended corrective actions. Major upgrade planning or project-level services are handled under professional services or higher-tier support.

How do I purchase or extend this support SKU?

Contact your Juniper reseller or account representative with the SKU (PAR-SUP-EX4400F48) to obtain pricing, available terms, and any compatible service bundles.

Juniper basic support subscription for EX4400-48F 48‑port 10G switch

Out of Stock

Juniper PSS BASIC SUPT EX4400-48F — EX4400 48‑port 10G Basic Support | Juniper, Support

Name: Juniper PSS BASIC SUPT EX4400-48F — Support Subscription, Contact for Term
Brand: Juniper Networks
SKU: PAR-SUP-EX4400F48
Price: 0.01 USD
Availability: OutOfStock
Rating: 4.8 (23 reviews)

Juniper Networks

MPN: PAR-SUP-EX4400F48

$0.01

Free shipping on orders over $500

Authorized Dealer — Full manufacturer warranty

Key Features

Support tier: Basic support subscription
Platform coverage: Juniper EX4400-48F
Port profile: 48‑port 10 Gigabit class coverage
Delivery method: Remote support and ticketing
Vendor: Juniper Networks
Contract terms: Contact vendor for available durations
Maintain switch availability via Juniper remote support for EX4400-48F
Streamline incident intake with Juniper ticketing using EX4400-48F platform details

Sustain ingress and aggregation switching health for Juniper EX4400-48F deployments with a basic support subscription that provides vendor point-of-contact and remote troubleshooting. This Basic Support SKU delivers reactive technical assistance for the EX4400 platform—covering case intake, remote problem determination, and guidance for corrective actions. For infrastructures where predictable, essential coverage is sufficient, the basic tier avoids complexity while keeping vendor lines of communication open. Procurement teams will find the SKU aligns with conservative maintenance budgets while ensuring that hardware and software faults have a direct path to Juniper support. Use this contract to reduce administrative overhead, maintain configuration stability, and plan repairs with vendor input when incidents occur.

Ideal For

Provide basic vendor support for EX4400-48F access-layer switches
Maintain predictable maintenance costs for campus aggregation
Route hardware and software faults to Juniper for corrective advice
Support 48‑port 10G uplink deployments with vendor contactability

Why This Product

1Basic reactive coverage for EX4400 versus advanced escalation tiers
2Designed for predictable cost and essential vendor contactability
3Remote troubleshooting and case handling rather than comprehensive onsite replacement
4Appropriate for access/aggregation roles rather than critical fabric spine duties