Juniper Networks
PSS BASIC SUPT MX10K-LC4802-BASE
Out of Stock
PSS BASIC SUPT MX10K-LC4802-BASE Juniper Networks — Base Support | PAR-SUP-LC4802-B, Service
Juniper Networks
MPN: PAR-SUP-LC4802-B
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Key Features
- Service type: Base Support
- MPN: PAR-SUP-LC4802-B
- Product name: PSS BASIC SUPT MX10K-LC4802-BASE
- Intended platform: MX10K-LC4802
- Provides vendor technical access and case management
- Term: To be confirmed at purchase
- Establish vendor access for MX10K chassis troubleshooting using PAR-SUP-LC4802-B
- Standardize incident intake with base support via Juniper technical channels
Secure predictable access to Juniper technical channels for MX10K-LC4802 platforms with the PSS BASIC SUPT MX10K-LC4802-BASE support SKU (PAR-SUP-LC4802-B). Designed for organizations that require vendor engagement for troubleshooting and case management without predefined premium tiers, this base support option centralizes vendor accountability and simplifies incident initiation. Use the SKU to formalize support entitlements, accelerate vendor response compared with informal break/fix workflows, and retain a referenceable support contract for audits and procurement. Because term length is sold separately, confirm the covered period at purchase to align renewal cadence with operational budgets. Choose base support when you need reliable vendor access and ordered case processes for chassis and line-card level issues in MX10K deployments.
Ideal For
- Base vendor support contract for MX10K aggregation and core chassis
- Establishing formal support entitlement for procurement and audit trails
- Vendor-assisted troubleshooting for line card and fabric issues
- Maintaining vendor accountability during firmware or hardware incident investigations
Why This Product
- 1Provides formal vendor access and case tracking versus no-contract break/fix arrangements
- 2Lower upfront cost than premium tiers while preserving vendor accountability
- 3Term negotiated at purchase to match budget cycles versus fixed-term packages
- 4Ideal when formal entitlements are required but premium SLAs are not justified