Juniper PSS BASIC SUPT S-MX-24C-A1-D-P | On-Site, 24 x 7 Support

Maintain service continuity for MX deployments with a support plan designed around fast response and practical field coverage. PSS BASIC SUPT S-MX-24C-A1-D-P includes 24 x 7 support with next-business-day parts and labor, giving infrastructure teams a clear path to restore service when hardware issues arise. The value here is not just coverage, but operational certainty. On-site support, phone assistance, web support, knowledge base access, and new releases updates all work together to reduce time spent diagnosing problems and waiting for resolution. For organizations running network services that cannot tolerate extended interruption, that combination matters. This service is a strong fit for procurement teams that want predictable maintenance costs and for operations teams that need a support model aligned to production expectations. It helps extend the useful life of the platform while preserving the service levels that justify the original investment.