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Juniper MX 24C 1-year on-site maintenance support plan with next-business-day parts and labor
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Juniper S-PAR-MX-24C-A1D-1 1-Year On-Site Support | Maintenance

Juniper Networks

MPN: S-PAR-MX-24C-A1D-1

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Key Features

  • Service type: maintenance
  • Service name: Standard Appliance Support - Extended Service
  • Service duration: 1 year
  • Service delivery: on-site
  • Service response time: next business day - parts & labor
  • Service characteristic: parts & labor
  • Provided support: phone support, web support, web knowledge base access
  • Provided support: new releases update, repair, parts replacement
Maintain service continuity on MX 24C platforms with a 1-year support plan designed for operational teams that cannot afford extended downtime. This on-site service combines 24x7 coverage with next-business-day parts and labor response, helping accelerate recovery when hardware issues affect production or branch infrastructure. The plan includes phone support, web support, web knowledge base access, new releases updates, repair, and parts replacement, giving administrators multiple paths to resolve incidents and keep systems aligned with current service guidance. On-site delivery matters when remote troubleshooting is not enough and physical intervention is required to restore normal operation. For organizations running critical network services, this support tier helps reduce risk, improve response consistency, and protect the value of the underlying hardware investment. It is a practical choice for environments that need vendor-backed maintenance without overcommitting to a longer service term.

Ideal For

  • Supporting MX 24C appliances in branch or campus network environments
  • Maintaining production hardware that requires on-site parts replacement
  • Covering operations teams that need 24x7 vendor access for incident resolution
  • Protecting network infrastructure where next-business-day restoration is acceptable

Why This Product

  • 1On-site response instead of remote-only assistance
  • 2Next-business-day parts and labor coverage
  • 3Includes phone support and web knowledge base access
  • 4Adds repair and parts replacement for hardware incidents