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Juniper SUB-EX12-2S-5-ND-A 5-Year Support for EX12 Port | On-Site
Juniper Networks
MPN: SUB-EX12-2S-5-ND-A
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Authorized Dealer — Full manufacturer warranty
Key Features
- Service duration: 5 years
- Service location: on-site
- Service description: 24 x 7 x 4 hour
- Service characteristic: parts and labor
- Provided support: repair
- Provided support: parts replacement
- Provided support: new releases update
- Provided support: email, web, and phone support
Keep EX12 port environments supported with a 5-year maintenance plan designed for operational continuity. This on-site service combines 24x7 coverage, 4-hour parts-and-labor response, and parts replacement to reduce time spent waiting on recovery. For infrastructure teams running production networks, the value is not just access to support — it is faster restoration when hardware issues threaten service availability.
The plan includes repair, parts replacement, email support, web support, phone support, and new releases updates, giving administrators multiple paths to resolution. On-site service matters when remote troubleshooting is not enough and hardware must be addressed directly at the deployment location. Parts and labor coverage also helps simplify incident handling and reduce the friction of coordinating separate service channels.
For organizations standardizing support across network assets, this service provides a clear maintenance window and a defined response commitment. It is a practical choice when uptime, response speed, and vendor accountability matter more than ad hoc break-fix coverage.
Ideal For
- Supporting production EX12 port infrastructure that cannot tolerate extended downtime
- Covering branch or campus network hardware that requires on-site remediation
- Standardizing maintenance for teams that need defined response times and parts coverage
- Extending vendor support for environments where hardware repair must happen at the site
Why This Product
- 1Includes on-site service instead of remote-only assistance
- 2Adds 24x7x4 hour response for faster incident recovery
- 3Covers parts replacement and labor in one service plan
- 4Extends support coverage for 5 full years