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Juniper 3-year support service for EX48 port switch deployments, government coverage package
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Juniper SUB-EX48-2S-SGP-3 3Y Support for EX48 Port Switch | Enterprise

Juniper Networks

MPN: SUB-EX48-2S-SGP-3

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Key Features

  • Service name: Essential Support
  • Service main type: Technical
  • Service sub type: Electronic
  • Service duration: 2 Year
  • Service response time: 30 Minute - Phone Support
  • Provided support: Phone Support
  • Provided support: New Releases Update
  • Provided support: Security Alert Notification
Keep critical switching infrastructure covered with a 3-year support service built for EX48 port deployments in government environments. This package is designed to reduce operational risk by pairing technical assistance with access to new releases and security alert notifications, helping teams stay ahead of maintenance windows and support escalations. For infrastructure teams responsible for uptime, support quality matters as much as hardware capability. This service gives you a defined support path when issues arise, with phone-based response and 24x7 coverage intended to shorten time to resolution. It is a practical fit for organizations that need predictable support terms, documented service coverage, and vendor-backed assistance for production networks. Compared with lower-tier coverage, this package is aimed at environments where service continuity, response discipline, and update access are part of the operating standard. It helps preserve the value of the underlying switch investment by extending support over a longer planning horizon and reducing the uncertainty that comes with unmanaged maintenance exposure.

Ideal For

  • Supporting EX48 port switches in government network closets and distribution layers
  • Maintaining vendor coverage for production switching environments with strict response targets
  • Tracking security advisories and release updates for managed infrastructure
  • Extending support planning for deployed Juniper switching assets

Why This Product

  • 124x7 phone support versus standard business-hours coverage
  • 230-minute response target versus slower break-fix service
  • 3Includes new release and security alert notifications
  • 4Designed for government environments and EX48 port deployments
Juniper SUB-EX48-2S-SGP-3 3Y Support for EX48 Port Switch | Enterprise | Juniper Authorized Partner