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Juniper core support service for PTX10K-400G with 3-year 9 x 5 depot exchange coverage
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Juniper SVC-COR-PTX-400GP2 Core Support for PTX10K-400G | Enterprise Service

Juniper Networks

MPN: SVC-COR-PTX-400GP2

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Key Features

  • Service duration: 3 years
  • Coverage window: 9 x 5
  • Service response time: next business day
  • Service location: service depot
  • Service main type: exchange
  • Provided support: phone support and replacement
  • Service sub type: physical and electronic
  • Protect network availability with 3-year service coverage
Protect critical routing infrastructure with a support plan designed for operational certainty. JNPR CARE CORE SUPT S-PTX10K-400G-P2-P provides 9 x 5 coverage for 3 years, combining phone support with depot-based exchange service and next-business-day response. That means faster issue handling, clearer escalation paths, and a replacement process that fits enterprise maintenance workflows. For teams responsible for high-value network platforms, the difference is not just coverage — it is the ability to keep recovery steps predictable when hardware issues surface. This service is structured for organizations that need dependable support windows, replacement handling, and a defined response commitment without overextending budget on unnecessary extras. It is a practical fit for environments where uptime, planning, and service accountability matter more than broad, generalized coverage. Use it to anchor support around the installed PTX10K-400G base and reduce the operational friction that comes with ad hoc repair handling. The result is a cleaner support model for infrastructure teams that need to protect throughput, service levels, and maintenance schedules.

Ideal For

  • Supporting installed PTX10K-400G routing hardware in enterprise networks
  • Maintaining predictable repair coverage for branch or campus infrastructure
  • Standardizing replacement handling for network operations teams
  • Reducing recovery delays for production routing environments

Why This Product

  • 13-year term provides longer planning horizon than short renewal cycles
  • 2Next-business-day response supports faster recovery than standard turnaround
  • 3Depot exchange model simplifies hardware replacement logistics
  • 49 x 5 coverage fits business-hour operations without full-time premium pricing
Juniper SVC-COR-PTX-400GP2 Core Support for PTX10K-400G | Enterprise Service | Juniper Authorized Partner