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Juniper SVC-COR-PTX-400GP2 Core Support for PTX10K-400G | Enterprise Service
Juniper Networks
MPN: SVC-COR-PTX-400GP2
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Authorized Dealer — Full manufacturer warranty
Key Features
- Service duration: 3 years
- Coverage window: 9 x 5
- Service response time: next business day
- Service location: service depot
- Service main type: exchange
- Provided support: phone support and replacement
- Service sub type: physical and electronic
- Protect network availability with 3-year service coverage
Protect critical routing infrastructure with a support plan designed for operational certainty. JNPR CARE CORE SUPT S-PTX10K-400G-P2-P provides 9 x 5 coverage for 3 years, combining phone support with depot-based exchange service and next-business-day response. That means faster issue handling, clearer escalation paths, and a replacement process that fits enterprise maintenance workflows.
For teams responsible for high-value network platforms, the difference is not just coverage — it is the ability to keep recovery steps predictable when hardware issues surface. This service is structured for organizations that need dependable support windows, replacement handling, and a defined response commitment without overextending budget on unnecessary extras. It is a practical fit for environments where uptime, planning, and service accountability matter more than broad, generalized coverage.
Use it to anchor support around the installed PTX10K-400G base and reduce the operational friction that comes with ad hoc repair handling. The result is a cleaner support model for infrastructure teams that need to protect throughput, service levels, and maintenance schedules.
Ideal For
- Supporting installed PTX10K-400G routing hardware in enterprise networks
- Maintaining predictable repair coverage for branch or campus infrastructure
- Standardizing replacement handling for network operations teams
- Reducing recovery delays for production routing environments
Why This Product
- 13-year term provides longer planning horizon than short renewal cycles
- 2Next-business-day response supports faster recovery than standard turnaround
- 3Depot exchange model simplifies hardware replacement logistics
- 49 x 5 coverage fits business-hour operations without full-time premium pricing
